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January 28, 2026

Retrieval is a product decision

Choosing a vector store is the easy meeting. The harder one is who is allowed to see which paragraph, and what the assistant should say when the paragraph is missing.

Citation is how a reader checks you. If the answer cannot point at a source the user is allowed to open, it should say so.

We treat retrieval quality as a product metric: the questions your team already asks, scored against the documents you already trust.